In 2022, the current information system of the Health Board, which today includes the state register of health care workers, the state register of activity licenses for the provision of health care services, and the state register of pharmacists, will have a new content and form.

The new unified database will be called the Register of Medical Practitioners or MEDRE. With the help of the same IT-solution, the lists of family physicians and the health care workers in national defence jobs will be managed.

What will be done?

With this development, we follow the principle that Estonian public e-services must be modernised and meet uniform quality requirements. Following the "no legacy" principle, it is time to renew the information system, as the current one has been created in 2002.


As a result of the project, public services will be developed into a unified whole, necessary processing links shall be created, processes shall be automated, and the self-service possibility will be developed. Based on the current three registers, one information system and register shall be created, where proceedings are paperless and event-based. In addition, decision support and analytics will be guaranteed.  

The consumer of the service no longer has to send documents by e-mail or physically visit the bureau, they can now use the self-service. In creating the new information system, e-services that have been partly or fully automated will be used for providing public services. 98% of the procedures connected to the register are paperless.

Estonia has no alternative system for offering health care service proceedings and conducting supervision of these proceedings. The new system makes it possible to improve the efficiency of the work of the Health Board and improve the quality of data.

Project goal

The result of the project is developing a register and an information system, where:

  • proceedings are event-based;
  • e-services have been modernised and they comply with quality requirements;
  • paperless proceedings form 98% of the processes;
  • making decisions is supported by necessary statistics;
  • updating information is automated;
  • work processes have been optimised;
  • the time spent on proceedings has been reduced by 50-65 per cent.

Using MEDRE2 reduces the time spent on proceedings by  2,664 hours a year, which helps to save 28,738 euros a year (based on average pay of a corresponding specialist). The solution helps to save 4,004 hours of customers’ time, saving 71,434 euros a year (based on average pay of a doctor).

What changes will be made?

The new system meets the requirements of modern technology and best practices (to eliminate the desktop application, the possibility of using free software, micro-services) and the software development requirements of TEHIK. X-tee interface will guarantee the timeliness of the register’s data.

The requirements of service-based architecture will be taken into account in accordance with the functional and data volume requirements and future needs. The solution enables paperless and automated operation, the doubling of data will be reduced.  

A self-service will be created that enables to submit applications and change the customer’s data later on, e.g., the whole information available in the self-service is automatically transferred to the register of the Health Board and making the necessary changes can be done without the intervention of data providers. The two services used in the state portal today, “Service for managing the contact info and the list of customers of family physicians“ and “Activity licences and regulations of health care services” shall be transferred to MEDRE2 self-service.

Data on applications and notifications will be presented in a structured form and automatic checks will be done on data entry to ensure data quality. Data available from state registers will not be asked from data providers.

Time frame

By the end of 2022, the new information system will be launched for the employers and employees of the Health Board.  


AS Reach-U


The project is funded by the EU Regional Development Fund with 498,020 euros.