In the internet-based self-service of the Social Insurance Board, people can conveniently manage the services and benefits offered for them.
What is it?
The wider goal of the e-service is to offer client-centred and proactive services, which means that when a person has a right to get support or benefits, the state sends an offer for them. The Social Insurance Board is moving in the direction of application-free services, and the self-service portal is an important step towards it. The e-service of the Social Insurance Board is developed step by step, it is constantly improved, and the first accessible services are family benefits and medical appliances.
Family benefits are received monthly by 187,000 people in the amount of 25.5 million €. Parental benefit is received monthly by 18,000 people in the amount of 18.6 million €.
Already today, the Social Insurance Board is implementing proactive automated e-services that are unique in the world. For example, through the e-service of family support, a parent is automatically notified, after registering the birth of their child, of which state support he/she has a right to receive. The same applies for the e-services of medical appliances.
- Trinidad Wiseman
Social Insurance Board: +372 612 1360